SonicWALL Secure Upgrade Plus
Straightforward upgrades and competitive trade-ins for SonicWALL customers!

Eligible Product Matrix:

Customer Advantage Program terms and conditions:

To qualify for the Customer Advantage Program, the participant must be the legal Owner of the Eligible SonicWALL Product or Eligible Competitive Product. In order to purchase the corresponding SonicWALL Replacement Product or purchase an Eligible SonicWALL Product, the Eligible SonicWALL or Eligible Competitive Product must be (i) currently registered with the manufacturer, and (ii) listed in the Eligible Product Matrix below.

In all cases, customers are advised to consult the Eligible Product Matrices for each product line prior to completing any purchase. End customer contact information must be provided at the time of registration regardless of which party (i.e., the end- customer or reseller) is completing the registration process

SonicWALL reserves the right to validate legal ownership (e.g., by requiring a receipt or invoice showing proof of ownership).

Definitions:

For purposes of the Customer Advantage Program, the following definitions apply:

• Registration Date means the day the Owner registers the Replacement Product with a valid account on www.MySonicWALL.com.
• Eligible SonicWALL Product means the SonicWALL product the Owner has agreed to replace and remove from service that is listed in the Eligible Product Matrix below.
• Eligible Competitive Product means the competitive manufacturer’s product that the Owner has agreed to replace and remove from service and is listed in the Eligible Product Matrix below.
• Replacement Product means (i) the SonicWALL appliance that replaces the Eligible Product, (ii) is listed in the Eligible Product Matrix below and (iii) is purchased through Secure Upgrade Plus.
• Owner means the person who has legal ownership of the Eligible SonicWALL or Eligible Competitive Product.

Customer Advantage Program Eligible Product Matrix:

Eligible SonicWALL products and replacement products

SonicWALL service transfers

The following service and license subscriptions will be transferred from the Eligible SonicWall Product to the corresponding Replacement Product pursuant to the Customer Advantage Program:

• Comprehensive Gateway Security Suite (CGSS)
• Anti-Virus Services (all versions)
• Licenses for VPN Client
• Other applicable service and support licenses
• 24x7 Support for SSL VPN
• Email Protection with Support for Email Security

Term subscription licenses will be transferred and continue on the Replacement Product for the remaining term. Purchased service and support licenses will be transferred for the remaining term of such service. Outstanding warranty or firmware upgrade terms (including but not limited to “free firmware for life”) are not transferable.

The Owner must identify an Eligible SonicWall Product before the Owner can register the Replacement Product. Once the Replacement Product has been registered, the user must transfer services from the Eligible SonicWall Product to the Replacement Product within sixty (60) days. The Eligible SonicWall Product will be removed from www.MySonicWall.com at the time that the services are transferred to the Replacement Product. If the services are not transferred within sixty (60) days, SonicWall will automatically transfer such services after such time period. The Eligible SonicWall Product will be deactivated and may not be reregistered, updated, supported, returned or upgraded.

The subscription services included with the applicable Replacement Product SKU purchased will be activated at the time of registration.

Customer Advantage Program Competitive Product Matrix:

Eligible SonicWALL products and competitive products

Note: Other eligible vendors include: Symantec, Barracuda (Phion), Netasq, Arkoon, Cyberoam, Clavister, Internet Security Systems (IBM), Secure Computing, SourceFire

Documentation:

Download the SonicWALL Customer Advantage Program Datasheet (.PDF)